Make business decisions on user-backed evidence
Stop losing weeks to scattered feedback and manual analysis. Turn feedback into traceable insights your team can trust.
0 minutes
From data upload to dashboard
Get an initial view of your data as soon as it’s uploaded.
20+ integrations
Fits into your existing workflow
Bring data into Dots through integrations with the tools your team already uses.
100% traceable
AI answers linked to evidence
Trace AI-generated answers and insights back to the underlying data.
22+ languages
Transcription and translation
Transcribe and translate data across 22+ Indian and international languages.
01 — WHY DOTS
Built for teams that take qualitative data seriously
01
Faster reporting cycles
Bring transcripts, notes, and user feedback into one place to reduce time searching for and manually tagging data, cutting synthesis time from months to days..
02
Cross-project pattern recognition
Analyse data across projects, programmes and geographies to identify recurring themes and patterns that might otherwise go unnoticed.
03
No more knowledge silos
Bring data from across teams and partners into one repository, so everyone has access to the same information, view it through their own lens, and make decisions at their level.
04
Stakeholder-ready outputs
Generate summaries and reports from raw data, so teams can share findings with stakeholders without relying on an analyst for every deliverable.
02 — HOW IT WORKS
Four steps from data to decision
STEP 01
Collect
Import from your tools or collect directly. Structured or unstructured, Dots handles all.
STEP 02
Organize
Tag, code, and structure data across projects, geographies, or time periods.
STEP 03
Analyze
Surface patterns, run AI queries, and cross-reference across your full dataset.
STEP 04
Share
Export to stakeholder reports, dashboards, or briefs, in the format they need.
03 — WHO IT’S FOR
Dots is built for every role involved in the decision-making process.
Research
Scale your research without losing rigor
Move from unstructured data to trusted insights faster. AI handles first-pass coding. You handle the judgment calls.
Product Management
Stop guessing what users mean.
Connect feedback across channels to understand what users need, and make roadmap decisions with confidence.
MEL & Programme
Connect field data to program decisions
Track programme progress, identify implementation gaps, and surface patterns in participant experiences across locations and programme cycles.
Customer Experience
Stop insights from dying in your inbox
Spot recurring issues, emerging requests, and churn signals across support interactions. Ensure user feedback influences product decisions.
TRUSTED BY TEAMS AT
04 — HOW DOTS FITS
Dots works with the systems your team already uses.
Transcripts
Interviews
Voice Notes
Field Observations
Fathom
Zendesk
Slack
NPS & CSAT
App store reviews
Mixpanel
soon
Amplitude
soon
Dots
Synthesized themes
Evidence repositories
Stakeholder reports
Decision briefs
All voices in one place
Connect your tools once, and Dots does the rest — surface patterns across projects, teams, geographies, and time.
Insights waiting when you arrive
No more weeks of manual work. Your insights are ready and waiting the moment you open the dashboard.
Traceable insights
Every insight traces back to a real user voice, so your team can make decisions with confidence and defend them.
Multi-lens AI analysis
One shared space for your entire team. Dots provides different lenses for the same data, so everyone stays on the same page.
05 — SECURITY & COMPLIANCE
Your data stays yours
AI never trains on your data
OpenAI and Anthropic don’t use API data to train their models, and Dots hasn’t opted in. Where a provider would train by default, we opt out.
Granular access control
Role-based permissions decide who can view, edit, annotate, export or administer. SSO is supported, and every action is recorded in an audit log.
Isolated by design
Each client runs in its own tenant with its own database, and AI only processes the content types you choose to enable.
Encrypted end to end
AES-256 at rest and TLS 1.2+ in transit, on Google Cloud infrastructure that is SOC 2 Type II and ISO/IEC 27001 certified.
06 — SUCCESS STORIES